Refund & Returns Policy
Your satisfaction matters. This policy explains when and how you can return an item or request a refund.
Eligibility
Most items can be returned within 14 days of delivery, provided they are unused and in their original condition.
- Items must be in resalable condition.
- Proof of purchase is required.
- Some items (personalised or digital) may be non-returnable.
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Good to know: approved refunds are issued to your original payment method, typically within a few business days.
How to request a return
Contact us with your order number and the reason for the return, and we'll send simple instructions.
Need help?
Our support team is happy to assist — just reach out.